Property Management Professionals

Day-to-Day Management

• Day-to-day management of your property
• Day-to-day communication with tenants
• Collection of rent and utilities (as appropriate)
• Monitoring for rent arrears
• Issuing prescribed legal notices when required
• Overseeing and organising property maintenance
• Managing funds for large maintenance items
• Monitoring and negotiating any mid-term rent reviews
• Payment of owner outgoings as agreed (e.g. Council, Water Corporation, Strata, Maintenance Contractors)
• Monitoring RCD, Smoke Alarm and Pool/Spa legislative compliance
• Lodging and monitoring insurance claims
• Providing general advice to owners as and when required

Letting

• Managing tenant enquiries
• Arranging and conducting home opens
• Arranging and conducting private viewings
• Providing feedback from home opens and private viewings
• Vetting and shortlisting applicants
• Processing tenant applications and reference checking
• Owner consultation and feedback on tenant choice
• National Tenancy Database checks on approved adult applicants
• Lodgement of bond with the WA government bond administrator
• Preparation of legal contracts and supporting documents

Routine Inspections

The first assessment inspection is normally carried out around six weeks after tenancy commencement. A maximum of four inspections are permitted per year.

• Inspection of external and internal area of the house and yard
• Condition rating of each area
• Cleanliness identified
• Damage identified
• Working order of lights and main appliances
• Owner maintenance identified
• Photographs in support of the written report - avoiding tenants' personal items in accordance with the Privacy Act.

Rent Review

• Provide a dossier of currently advertised and recently leased similar properties
• Advise on current market rental value based on the current state of the rental market, and on tenant performance

Lease Renewal

• Monitoring lease expiry dates
• Conferring with owners on lease renewal intentions
• Negotiation of rental terms with current tenants
• Arrange any bond variations and appropriate documentation
• Preparation of legal documentation
• Follow up return of executed documents

Court Preparation & Attendance

• Lodgement of court application at cost
• Preparation and lodgement of Form 24 Authority to Act
• Preparation of case and required documentation including Statement of Material Facts and Chronology of Events (where applicable)
• Printing 3 x copies of all documentation for court (Agency, Tenant, Magistrate)
• Travel to and attendance at relevant Magistrates' Court
• Lodgement of tenants on National Tenancy Database (if appropriate)

Advertising Options

• Professional photography
• For Lease signboard installed at the property, when appropriate
• Internet advertising on all major real estate websites, including realestate.com.au; reiwa.com.au; domain.com.au; rent.com.au; homely.com.au
• Social media advertising
• 360 degree discovery tour
• Floor plan

Incoming Property Condition Report

• Comprehensive report of each external and internal area of the house and yard
• Cleanliness identified
• Damage identified
• Working order of lights and all appliances identified
• Numerous photographs of each area in support of the written report
• Follow up return of signed report from tenant

Please note: This report is a legal requirement in accordance with s27C of the Residential Tenancies Act 1987 (WA), it must be provided for each and every tenancy and is not negotiable. Should an initial report be provided that does not comply with current legislative requirements, a new report will be prepared when the property becomes vacant.

Compliance Inspections

Landlords are required to provide working smoke alarms and RCDs, compliant pool fencing, and compliance with blind cord, furniture toppling laws and pet laws. We organise annual compliance checks and provide evidence of compliance for the landlords' protection.

Financial Administration

• Collection of rent
• Payment of rent to owners
• Issuing of monthly statements
• Provision of End of Financial Year Statement
• Shredding/secure disposal of sensitive documentation in accordance with the Privacy Act

Final Bond Inspection (AKA Outgoing Property Condition Report)

• Comprehensive comparison of entry and exit condition
• Discrepancies identified
• Cleanliness identified
• Damage identified
• Working order of lights and all appliances identified
• Owner maintenance identified
• Numerous photographs of each area in support of the written report
• Final comparisons to entry report and photographs undertaken
• Report issued to owner and tenant
• Coordinating rectification of discrepancies
• Mediation and negotiation of any disputed items
• Taking the tenant to court if necessary
• Preparation of final bond statement and owner approval
• Arrangements for bond disposal with the Bond Administrator

Please note: This report is a legal requirement.